Q1: What are the advantages of Vacuum Insulated Glass (VIG)?
The vacuum layer almost completely blocks heat conduction, achieving a U-value as low as 0.44 W/(m²·K), which is superior to ordinary glass. It is thinner, lighter, and prevents condensation effectively.
Q2: Do your windows and doors comply with international standards?
Yes. Our architectural glass and profiles strictly adhere to international standards such as European EN, Chinese GB, and Japanese JIS standards. We provide complete test reports for global applicability.
Q3: Can you provide customized glass sizes?
Absolutely. We specialize in providing customized solutions. Please provide your specific dimensions, specifications, and performance requirements for our engineering team to evaluate.
Q4: How is fragile glass handled during transportation?
We use custom wooden crates, shock-absorbing edge protectors, and sturdy wooden frames to ensure safety during long-distance sea or land transportation.
Q5: What is the estimated shipping time?
Shipping time depends on the destination; typically, shipment to major international ports takes 30-40 days. We provide a precise logistics schedule for every order.
Q6: What should I do if goods are damaged upon receipt?
Please inspect the packaging immediately and contact us within 24 hours with photo or video evidence. We will assist with claims or arrange replacement production promptly.